Team recognition
Store-level, team-framed recognition credits the team behind a verified outcome, after the required evidence and the grouped-team floor. It is not an individual leaderboard, compensation input, or disciplinary score.
The operating loop
Observe the authorized record, rank the economic decision, assign authority, resolve it through the governed path, and verify whether the correction held.
One operating record
Each stage adds a reviewable state. No assertion becomes proof merely because it moved forward in the workflow.
Observe
The dealer provides authorized operational exports. The dealer-side tool removes personal information before upload, and MIQ intake independently rejects detectable personal information before storage.
Source and intake record
Prioritize
The mini-audit frames one operating question. A finding then binds the relevant source, impact basis, confidence, exclusions, and recommended next action.
Finding packet
Assign
A named dealership role owns the next decision. Any hard gate, soft alert, or audit flag remains governed by the signed workflow rather than the finding alone.
Owner and gate state
Resolve
The team follows the authorized procedure, records the decision, and preserves the corrective action or exception evidence required for review.
Decision and completion evidence
Verify
The claimed outcome is checked against source evidence. Supported, disputed, and unresolved states remain distinct, and the next authorized review checks for recurrence.
Outcome and recurrence record
If the exception recurs, the new source record returns it to the accountable decision queue. A one-time correction is not treated as permanent control.
Verify, then repeatConditional outcomes
Team recognition
Store-level, team-framed recognition credits the team behind a verified outcome, after the required evidence and the grouped-team floor. It is not an individual leaderboard, compensation input, or disciplinary score.
Recovery Receipt
The Recovery Receipt activates with the first live receipt run. It is designed to preserve the finding, source, action, outcome, exclusions, and review state. It supports auditability and never creates or changes an invoice.
Start
The free mini-audit frames the question, source basis, and next check. Pricing stays a separate flat-retainer decision based on rooftop store size.