Audit
Record and route
Preserve the exception for the assigned review cadence without interrupting the operating path.
Gates and accountability
Make the next move explicit.
The dealership decides what can keep moving, what needs a second look, and what must wait. MIQ attaches that rule, the decision owner, the deadline, and the evidence needed to close the issue.
- 01 Authorized source
- 02 Observed difference
- 03 Evidence check
- 04 Configured posture
- 05 Dealer decision
- 06 Reviewable record
- Audit: Record and route
- Soft: Alert and acknowledge
- Hard: Authorized hold only
- Signed workflow sets the blades
- The record travels. The configured blade decides the terminal.
Configured posture
Three responses. One dealership decision.
You choose how each class of finding is handled. A finding never blocks a deal on its own.
Soft
Alert and acknowledge
Surface the issue to an assigned role when context is required before management chooses the next action.
Hard
Hold only when authorized
Use a hold only on a workflow the dealer explicitly activates, with a named reviewer and recorded disposition.
Decision path
Authority comes before posture.
Six steps, in order. Nothing acts on your store until you have authorized it.
01
Source finding
The evidence behind it, and the rule that flagged it.
02
Dealer-assigned owner
You name who looks at it.
03
Signed-workflow authority
Your signed workflow decides what we may do.
04
Gate posture
Record it, flag it, or hold it. A finding alone can never hold a deal.
Default posture: audit / log-only
05
Accountability record
Who decided, and what they chose.
06
Verification and sign-off
Later evidence shows whether it held.
Browser illustration
See how a held decision reaches the right reviewer.
Use the illustration to follow an exception from source to owner, authority, posture, decision, and reviewable record.
Browser-only illustration. It does not connect to a DMS, hold a live transaction, or persist an event.
Sample packet S-04188
2024 used truck, term 72 months, Lender B
Ready for sample review
- Retail contract
- Captured
- Required stipulation status
- Missing
- Proof of insurance
- Captured
- Management review
- Not started
Sample event ledger· in memory
No events yet. Run the sample decision to see the configured posture, decision record, and browser-local fingerprint.
The record design carries source, actor, reason, and outcome
Next decision
Know why the decision was made.
See how the source, rule, owner, action, review state, and correction history stay attached to the decision.